Privacy Policy

KEY2GREEN LLC
Effective Date: October 13, 2026

1. Introduction

KEY2GREEN LLC (“KEY2GREEN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website at https://www.key2green.net, request an estimate, purchase our lawn-care services, communicate with us, or participate in our text-messaging program.

By using our website or services, you acknowledge that you have had the opportunity to review this Privacy Policy. Any consent required for text messages or other optional communications is collected separately as described below.

2. Information We Collect

Depending on how you interact with KEY2GREEN, we may collect the following categories of information:

  • Contact information: Name, telephone number, email address, mailing address, and property service address.

  • Customer and service information: Requested lawn-care services, property details relevant to service delivery, appointments, service history, estimates, and communications with us.

  • Billing information: Information necessary to prepare estimates, issue invoices, process payments, and maintain business records. Payments may be processed through third-party payment providers.

  • Website usage information: Information such as IP address, browser type, pages visited, and website interactions, including information collected through cookies or similar technologies where applicable.

  • Communication and consent information: Customer inquiries, communication preferences, text-message enrollment records, consent timestamps, and opt-out requests, where applicable.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide estimates for lawn-care services.

  • Schedule appointments, perform services, and provide customer support.

  • Send service confirmations, appointment reminders, scheduling changes, billing notifications, and other relevant customer communications.

  • Send seasonal lawn-care information, service updates, and promotional offers when permitted and when any required consent has been obtained.

  • Process payments and maintain business and tax records.

  • Operate, maintain, and improve our website and services.

  • Administer our communication programs, maintain consent records, and honor opt-out requests.

  • Protect against fraud, maintain security, resolve disputes, and comply with applicable legal obligations.

4. SMS and Mobile Messaging Privacy

SMS Consent and Enrollment

KEY2GREEN LLC may offer text messages to customers and website visitors who affirmatively opt in through our website or another disclosed enrollment method.

When you check the applicable SMS consent checkbox on our website and submit the associated form, you consent to receive the types of text messages described in that checkbox. Depending on the program and the consent you provide, messages may include lawn-care service updates, appointment reminders, customer-care communications, seasonal information, and promotional offers.

Providing your telephone number alone does not constitute consent to receive marketing text messages. Consent to receive marketing text messages is not a condition of purchasing any goods or services from KEY2GREEN LLC.

Message Frequency and Rates

Message frequency varies based on your interactions with KEY2GREEN LLC and the messaging program to which you have subscribed. Message and data rates may apply, depending on your mobile carrier and service plan.

Opting Out of Text Messages

You may opt out of recurring text messages at any time by replying STOP to a message you receive from KEY2GREEN LLC. Once your opt-out request has been processed, we will stop sending messages covered by that opt-out, except for any permitted confirmation or other communications allowed by applicable law.

For assistance, reply HELP where supported or contact us using the information provided in Section 12.

Opting out of promotional text messages does not prevent KEY2GREEN LLC from communicating with you through other appropriate channels about services you have requested, subject to applicable law and your communication preferences.

Mobile Information and Messaging Consent Are Not Shared for Marketing

KEY2GREEN LLC does not sell, rent, or share mobile telephone numbers, SMS opt-in data, or messaging consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may transmit or make available the limited information necessary to telecommunications providers and messaging service providers so that they can deliver text messages on our behalf, maintain messaging functionality, process opt-out requests, provide technical support, and meet applicable legal requirements. Such processing is for providing the requested communications service, not for those providers' own marketing or promotional purposes.

SMS opt-in data and consent records are not sold or provided to third parties or affiliates for their own marketing or promotional purposes. We do not authorize service providers to use mobile information or messaging consent information for their own marketing or promotional purposes.

5. How We Share Information

KEY2GREEN LLC does not sell personal information to third parties.

We may disclose personal information in limited circumstances:

  • Service providers: We may use website hosting providers, payment processors, messaging providers, and other vendors that help us operate our business and provide requested services. These providers may process information as necessary to perform their services for us, subject to applicable contractual obligations and law.

  • Legal requirements: We may disclose information when required by law, regulation, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, customers, property, or safety.

  • Business transactions: Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable law and appropriate protections.

The sharing described in this section does not permit third parties or affiliates to use mobile telephone numbers, SMS opt-in data, or messaging consent information for their own marketing or promotional purposes.

6. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and financial records, documenting messaging consent and opt-out requests, resolving disputes, and complying with applicable legal obligations.

The appropriate retention period depends on the type of information, the purpose for which it was collected, and any applicable legal requirements. No method of electronic storage or transmission can be guaranteed to be completely secure.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve user experience. You may manage cookies through your browser settings. Disabling some cookies may affect certain website features.

Where required by applicable law, we will provide additional notices or choices concerning cookies and similar technologies.

8. Privacy Rights and Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information, or to exercise other available privacy choices.

You may also withdraw consent for optional communications where applicable and opt out of text messages as described in Section 4.

To submit a privacy request, contact KEY2GREEN LLC using the information in Section 12. We may need to verify your identity before processing your request. Some information may be retained when necessary to fulfill legal obligations, maintain required business records, or establish, exercise, or defend legal claims.

9. Children's Privacy

Our website and lawn-care services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to address it in accordance with applicable law.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Those websites and services have their own privacy practices, and KEY2GREEN LLC is not responsible for their independent privacy policies or practices. We encourage you to review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, communications programs, website, or legal requirements. Any revised policy will be posted on this page with an updated effective date.

We encourage you to review this page periodically to remain informed about how we protect personal information.

12. Contact Information

For questions about this Privacy Policy, personal information, or our text-messaging program, please contact:

KEY2GREEN LLC
Website: https://www.key2green.net
Phone: 203-499-9807
Email: jay.pompano@gmail.com

We appreciate your trust in KEY2GREEN LLC and are committed to respecting your privacy while providing lawn-care services throughout Connecticut.